We believe in fostering a culture of understanding, empathy and trust through superior communication. Trust is where the magic happens.
Focus points for Natural Habits Communication include:
- Highly effective sales training programs
- Presentation skills coaching
- Negotiation skills coaching
- Corporate Culture
- Art of Buying programs
- Inter and intra organization communication skills coaching
- Effective message delivery coaching
- Written communication skills coaching including letters, reports and emails
Natural Habits Sales Coaching – Case Study
In 2016, we were invited into a sales organization which was doing reasonably well but not consistently hitting their targets. They were led by a highly energetic, inspirational sales manager willing to look in new directions in his desire to improve performance. The team also had some stellar performers who excelled but still desired to improve.
The sales manager realized that if he could lift everyone in his team to the level of his star performers, the whole team would enjoy far greater success. We were given a day with the team in their training room.
As preparation for the exercise, we asked each of the participants to provide three case studies:
• Successfully won sales
• Sales which had been lost
• Sales which were pending but stalled
We discussed the importance of the “equals sign” in communication, particularly as it relates to the sales process, in building understanding, empathy and trust. We also “workshopped” all their case studies, celebrating their successes and examining the more difficult and “lost” cases. As a result, 7 of 10 sales thought to be lost were revisited after the workshop and brought to a successful outcome. We were also able to find some new ways to approach some of the stalled sales, to get them going again.
The team left the day energized and brimming with ideas to improve their successes. Most of them praised the session as “a great way to get back to the basics of communication”.